At BioscriptPress, we offer both digital and physical products. This policy outlines the terms for delivering digital products and shipping physical products purchased from our website.

Delivery of Digital Products

Instant Delivery:

All digital products, such as e-books, downloadable files, and digital subscriptions, are delivered electronically. Upon successful payment, you will receive an email with a download link or access details.

  • Delivery Time: Digital products are available for download immediately after payment confirmation.
  • Access Issues: If you do not receive the email with the download link within 1 hour of purchase, please check your spam or junk mail folder. If the issue persists, contact us at [insert email address or phone number] for assistance.

No Shipping Costs:

Since digital products are delivered electronically, no shipping fees apply.

Shipping of Physical Products

Order Processing Time:

Orders for physical products are processed within 1-2 business days after payment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Time:

We offer the following shipping methods for physical products:

  • Standard Shipping: Delivery within 7-10 business days after processing.
  • Express Shipping: Delivery within 2-5 business days after processing for urgent orders.

For international shipping, delivery times may vary depending on the destination and customs clearance procedures. Typically, international orders take 10-20 business days to arrive.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight of the items and the destination.

  • Standard Shipping: [Insert cost, e.g., $5 flat rate or free for orders over $50]
  • Express Shipping: [Insert cost, e.g., $15 flat rate]

For international orders, any customs duties, taxes, or fees are the responsibility of the customer.

Tracking Your Order (Physical Products)

Once your physical product has been shipped, you will receive an email with the tracking information. You can use this information to track the progress of your delivery. If you do not receive a tracking number within 2 business days of processing, please contact us at [insert email or phone number].

Shipping Restrictions

We currently ship physical products to [insert regions, e.g., U.S., Canada, and select international destinations]. Please note that certain products may have restrictions due to size, weight, or legal regulations.

Lost or Damaged Packages (Physical Products)

If your physical product is lost or arrives damaged, please notify us as soon as possible:

  • Lost Packages: If your package has not arrived within 10 business days (domestic) or 20 business days (international), please contact us to investigate the issue. If confirmed lost, we will issue a refund or send a replacement.
  • Damaged Packages: If your product is damaged upon arrival, please provide photos of the damaged items and packaging. We will arrange a replacement or refund based on the situation.

Incorrect Shipping Information

Ensure that the shipping address provided for physical products is accurate and complete. BioscriptPress is not responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you need to correct the address, contact us immediately. Once the order has shipped, changes cannot be made.

Contact Us

For any questions regarding our Shipping and Delivery Policy or for assistance with your order, please contact us at:

BioscriptPress